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Return & Exchange Policy

Your happiness in our brand and True Classic product is very important to us. If for any reason you are not satisfied with your purchase we ask that you please contact our support team here, to allow us the opportunity to help improve your experience.

 

US Return, Refund & Exchange Policy

All  of our products carry a risk-free 30-day return and exchange window, with the exception of items marked as Final Sale. All items must be unworn, unwashed, unaltered, and returned in their original packaging. We do offer an extended Return Policy for holiday purchases, as stipulated. Returns are free and easy, just drop your items off at one of our 500+ Return Bar location or we will provide a pre-paid return shipping label to you. 

US Returns for Refund: Any approved refund requests will be issued via the original form of payment, less the original shipping costs, if applicable. 

US Exchange: Any approved exchange will be shipped at no additional cost to you. 

For damaged/defective items please contact us directly. 

Please submit your return request below for a US Return or Exchange. 

START A RETURN


International Return & Refund Policy

Please reach out to [email protected]



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